| All bookings are made subject to the following conditions:
1. A craft is booked only when the online booking form is completed
by the hirer and we have charged the deposit. A deposit of 1/3
of the total hire charge is payable at the time of booking.
The balance is payable 35 days prior to arrival. We can accept
payment by credit card (we accept both Visa and MasterCard or
American Express), bank transfer into our account or by cheque.
In the case of a cheque drawn on a non-Irish bank, we require
a minimum of 15 days for the cheque to be cleared, therefore
we only accept cheques for bookings that are at least 45 days
ahead.
The following cancellation policy applies in all cases:
| Between 30 days or longer |
Full refund of deposit |
| Between 29 & 14 days |
50% of total value |
Between 13 & 1 Day |
75 % of total value |
| No Show |
100% of total value |
2. If the hirer is unable to take over the craft on the date
already booked, the office should be notified immediately. We
will endeavour to re-let the craft. If this is successful, 10%
of the total hire charge will be retained to cover our expenses.
If we are unsuccessful in re-letting, the hirer is responsible
for the balance.
3. Bookings are accepted subject to the craft being available,
as there is always the possibility of a previous hirer causing
accidental damage, which would hold up the craft for repair.
In this event every effort will be made to supply a similar
craft, if this is not possible the deposit shall be returned
in full, but the hirer shall have no claim whatsoever against
the owner.
4. The craft must not be taken below Killaloe. Cruising after
dark is prohibited.
5. We shall not be responsible for any delay caused by floods,
repairs or damage to navigational works.
6. All hire periods commence after 16.30
and terminate at 10.00a.m on the final day of the booking period.
7. The craft must be returned not later than 10a.m. in a clean
condition throughout with full-fuel and water tanks on the day
on which the hirer period terminates. If the hirer fails to
return the craft in due time, as stated above, he shall pay
the owners ?200 for every day or part of a day which the craft
is delayed away from base, plus any consequential damage or
loss for breach of contract.
8. No experience is necessary, but we reserve the right to
refuse to hand over to any hirer, who in our opinion, is not
considered suitable to take charge.
9. Persons under the age of 21 years are not permitted to hire
our craft unless we have written consent from their parent or
guardian, who must take full responsibility and accept the Conditions
of Hire.
10. On take over, a trial run will be given to familiarize
hirer with craft. After this trial run the hirer shall take
full responsibility for the craft and her equipment.
11. If any repairs or adjustments become necessary the owners
must be notified immediately. Repairs cannot be carried out by
any other firm without the owner's permission.
12. We at all times try to give a specific description of craft,
but we shall not be responsible for any inaccuracies that may
occur.
13. It is in your interest, as well as ours, that rubber soled
shoes should be worn on board.
14. A free car park is provided to our customers, but the owners
accept no responsibility for any loss or damage that may occur.
15. The company will not be responsible
for time loss due to breakdowns, damage or other defects and
no financial adjustments can be made in these circumstances.
16. Only crew members named on the booking form are admitted
to hire our craft and the company takes no responsibility for
other persons boarding our craft.
17. A returnable deposit of ?700 to ?1000 must be paid by the
hirer upon arrival (depending on the class of cruiser). If no
loss or damage has occurred to the cruiser, its contents, dinghy
or third party, the deposit will be returned in full. Please
note that security deposit may also be withheld if grounding
occurs.
18. All extras must be paid upon arrival to the marina. Fuel
used will be paid on completion of the hire period.
19. Bicycles are hired at clients risk and Silver Line accepts
no responsibility for loss or injury sustained by the hirer.
20. Before departing the marina, make sure that your outboard
motor is in good running order, as we do not facilitate a repair
service for outboard motor outside our marina, and we do not
offer refunds or cash adjustments for this at the end of the
hire period. A separate refundable deposit of ?150 is paid upon
arrival for the hiring of the outboard motor. If the outboard
motor is lost or stolen the hirer is responsible for the full
replacement cost.
21. No pets are allowed on any of the cruisers. |