DEPOSIT PAYMENTS: A non-refundable deposit of $250 per person is required for all coach tours. Deposits are required within 7 days of making the reservation.

CREDIT CARD PAYMENTS: Most major credit cards are accepted. Credit Card details can be supplied by phone - U.S. Freefone 1877 298 7205, fax - +353 69 77726 or using our secure online payment form. Alternatively, if you provide us with a contact phone number we will be happy to call you to collect the relevant details.

FINAL PAYMENTS: Full payment must be made no later than 65 days prior to departure date. Payment can be made by money order or cashier's cheque in addition to credit card. Unless we are instructed to the contrary we will automatically charge your credit card with the balance due. If for any reason payment is not received, reservation will automatically cancel and deposit payment become forfeit.

LATE BOOKINGS: Tours booked between 30 and 14 days prior to departure date will incur a late fee of $50 per reservation in addition to overnight delivery charges when necessary.

REVISION FEES: Any revision to land arrangements made after the original booking has been processed will incur a $50 handling fee per booking. We cannot accept revisions within 14 days of departure or once we have issued documents.

PARTICIPANT CANCELLATIONS: All cancellations must be advised in writing by fax or e-mail to CIE Tours International Inc prior to tour departure during normal business hours (9:00 am to 5:00 pm EST, Mondays through Fridays).

Cancellations received within 70 days of departure date are subject to the following penalties on the land portion:

UNUSED TOUR ARRANGEMENTS:
Refunds or exchanges for unused accommodations, services or features of any tour cannot be made unless agreed upon prior to departure. Claims or disputes should be submitted in writing no later than 28 days after the end of the tour.

TRAVEL PROTECTION PLAN: The tour protection plan to safeguard your travel investment more thoroughly has recently been updated - see Travel Insurance page for conditions, benefits and exclusions. We recommend insurance coverage so strongly that we automatically include the cost on your invoice and send the certificate of insurance with your final documents. The premium must be paid at time of deposit for coverage to apply. If you decide not to purchase coverage, deduct premium from your payment. The Travel Protection Plan includes coverage for non-refundable air purchased through CIE Tours, or purchased separately when cancellations are made for covered reasons. As some exclusions apply, refer to the policy for full details.

TOUR MEMBERSHIP: To promote an enriching travel experience, the tour director has the right to to accept or reject any client and to remove from a tour any person whose conduct is incompatible with the interest of the tour group.

AIR TRANSPORTATION: Airfares to Ireland that have been selected are most suitable when combined with land arrangements. All fares are subject to government approval and are subject to change without notice; airfares are guaranteed once they have been paid and ticketed. Cancellations or name changes made after tickets have been issued are subject to a $150-$200 fee. In some cases, the air cancellation fee is 50% and an airline credit certificate is issued for the balance of the fare. Once travel is completed a copy of airline tickets for clients with frequent flyer programs cannot be issued. Therefore the traveler should keep the passenger coupon at the back of the airline ticket.

TRAVELERS WITH SPECIAL NEEDS: Passengers who require particular assistance must travel with a qualified travel companion as the drivers and guides cannot provide individualized help for walking, dining, getting on/off transportation vehicles or other personal requirements. As our coaches are not equipped with wheelchair ramps, all tour members must be able to mount 3 or 4 steps into coach. Passengers necessitating unique attention must advise Irish Tourism.com Ltd. at time of booking. We will make reasonable efforts to accommodate passengers with specific needs but we are not responsible for denial of services by any of our suppliers.

COACH TRANSPORTATION: Coach tours are usually operated by 48 seat motor coaches. When passengers numbers are low, a smaller coach may be used.

TOUR DIRECTOR: The entire land portion of all motorcoach tours is conducted by a professional driver/guide and/or tour director as indicated for each tour.

ACCOMMODATION: Land arrangements are provided as described in each tour program. We reserve the right to substitute hotels for accommodations in similar categories. Accommodation in B&Bs (farmhouses, town and country homes) is clean and comfortable. Our Ireland B&B accommodation rates include upgrade supplements for private bathrooms. In Britain our rates do not include upgrade so clients pay the B&B owner directly for private facilities.

MEALS: Meals are provided as specified in each tour program. Dinners in hotels are on a table d'hote basis.

VISITS, ENTERTAINMENT AND OTHER FEATURES: We reserve the right to substitute visits, entertainment and other features when establishments are closed or cannot be visited for reasons beyond our control.

TOURS CANCELLATIONS: Tour departures are not guaranteed. If it becomes necessary to cancel a coach tour prior to departure, the next available date will be offered at no additional land cost. If this is not acceptable, a full refund of all monies paid will be made. Responsibilty cannot be accepted for any additional costs or fees relating to such a tour booking. If you purchase a non-refundable airline ticket, ensure that your travel agent explains the conditions under which the ticket is issued as Irish Tourism.com Ltd. or CIE Tours are not responsible for any cancellation penalties due to non-refundable airfares.

LUGGAGE: Handling of one piece of luggage per person is included in the cost of all coach tours. Only one suitcase per person is permitted and size should not exceed 30 x 20 x 10 inches. Luggage is carried at owner's risk throughout the tour unless insured. Hand baggage and small articles such as coats, umbrellas or cameras are entirely in the care of the passengers.

TIPS: Tips for services of a personal nature and to the tour director and driver are not included in the tour cost and are left to your discretion.

CHILDREN: Children aged 8 or more are charged the full adult rate on coach tours (less $75 discount) and must be accompanied by an adult. Children under 8 years of age are not permitted to travel on coach tours.

SMOKING POLICY: Smoking is not allowed on the motorcoach. Frequent stops are made throughout the day where there are opportunities to smoke.

NOT INCLUDED: All items of a personal nature (room service, beverages, telephone charges, laundry, special food requests, etc.) and meals not specified on the tour itinerary are not included and must be paid by the passenger.

DOCUMENTS: Documents will be shipped by CIE Tours International via U.P.S. ground service approximately 21 days prior to departure provided full payment has been received. If documents are required earlier than 21 days because passengers are leaving home in advance of the tour booked, we need sufficient notice to arrange for early delivery by regular service. Late bookings will incur an express service delivery charge.

CLAIMS OR DISPUTES: Should be submitted in writing no later than 28 days after the end of the tour.

LAW: Passenger contract is subject exclusively to Irish Law and Jurisdiction for all Irish Tours

CAR RENTAL INSURANCE: (1) Car rental insurance includes unlimited mileage, local taxes and third party insurance, which includes passenger indemnity in respect to injuries resulting from an accident involving the rental car. The driver is not covered by this insurance but can purchase Driver & Baggage Protection (DBP/PAI). The cost of this coverage is Euro 5.50/UK£6.00 per day and is payable at time of rental in Ireland or Britain. Optional Theft Protection (TP) insurance is an additional cost from Euro 5.50-8.50 per day in Ireland and UK£10.58 per day in Britain.

(2) The hirer is responsible for all damage to the rental car and must leave an imprint of a major credit card with the car rental company at the start of the rental to cover any damage which may occur.

(3) The hirer can indemnify him/herself against damage to the rental car by taking out a Collision Damage Waiver (CDW). CDW excludes the first Euro 490-900 depending on car type in Ireland and the first UK£645-£940 in Britain. The daily charges are as follows:

(4) To insure against CDW deductible amounts as shown above, the hirer may purchase a Super CDW at start of hire. Cost in Ireland is 10.00 per day and in Britain is UK£10.60 per day.

(5) Some credit card companies offer collision damage waiver protection on car rentals. The hirer should contact the relevant credit card company to determine whether coverage is applicable and to what extent.

AGE LIMIT: Drivers must be between 25 and 79 years in Ireland and Britain. In Britain only, persons 23 & 24 years are subject to an additional charge of UK£12.95 per day.

LOCATION SERVICE CHARGE: In Britain and Northern Ireland a location service charge applies. This charge is payable locally and is UK£23.50.

DRIVING LICENSE: Drivers must produce a current driving license issued in their state or country of residence without any endorsements and have a minimum driving experience of one year.

GASOLINE: The purchase of gasoline is the hirer's responsibility and is not included in the car rental price.

EXTRA DRIVER: The supplementary charge to cover an additional driver is payable at start of hire and is Euro 5.00 per day in Ireland and UK£8.81 per day in Britain and Northern Ireland.

CARHIRE TAXES: Your prepaid car rental voucher includes value added tax (VAT). A road registration fee of UK£1.12 per day is payable locally in Britain and Northern Ireland only. This tax is subject to change.

RESPONSIBILITY: Irish Tourism.com Limited, River House, Killarney Road, Newcastle West, Co. Limerick, Ireland is not responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organization, whether or not such company is rendering any services supplied on the tour. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which transportation and services are provided. We reserve the right to decline to accept or to return any person as a member of any tour or to cancel or alter the tour. Airline tariffs limit liability for passenger baggage.

IMPORTANT: Irish Tourism.com Ltd. accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations or misconnections due to mechanical problems, sickness, quarantine, weather, acts of God, strikes, government actions, war, terrorism or other circumstances beyond its control. Passengers must bear all such losses or expenses. To guard against unforeseen circumstances, we recommend you purchase our optional tour protection insurance plan outlined on Travel Insurance page.

IMPORTANT NOTICE: Rates quoted for each tour are valid from 1st January 2008 to 31st December 2008 and are quoted on a per person, sharing twin room basis. All prices are shown in U.S. dollars and are calculated on currency rates and fares existing on October 1, 2007. CIE Tours reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant. Any devaluation or revaluation of currencies may affect published prices.